Summary
An IT professional with years of experience in Linux system administration. I have graduated with a Bachelor of IT majoring in the Network Security stream. I have interest in DevOps, Infrastructure, Linux, databases, networking firewalls and VPNs, software, and web development. I was a HD student, and my transcript can be produced on request. IT has always excited me, and I have a passion for using computers. I am currently on a self-learning journey, and I would love the opportunity to learn more. Letters of Commendation can be produced on request.
Education
2020 — Bachelor of Information Technology at Melbourne Polytechnic
Employment
Cloud Technical Support Engineer
Pronto Software · Full-time · July 2021 – Present
- Resolution and Response of customer requests
- Linux/Windows/VMware System administration
- Network Printer Configuration and troubleshooting
- Backup management and testing
- Postfix/Sendmail Email Management
- Infrastructure installation and configuration
- Informix Database administration and support
- Responding to system downs or system alarms
- Maintain and enhance department documentation
- Continuous system improvement across all Pronto Cloud infrastructure, process, and procedures
- Apart of after hours on-call roster to be point of contact engineer for all technical issues
Professional Skills
While in a different industry, experience in previous managerial positions:
- Vendor interactions and price negotiations
- People networking and strong social skills
- Conflict resolution
- Hiring and firing
- Rostering and management of wage cost
- Maintaining safety programs
Technical Skills
Technologies from Industry Experience
- Linux System Administration (RedHat, Ubuntu)
- VMware, NSX Edge CLI, vSphere, vCloud management
- GitLab
- Zabbix monitoring software
- Virtual machines
- Rancher container management
- KeyCloak
- TCPdump and Wireshark packet sniffing and searching
- Experience with Informix and MSQL Databases and SQL
Technologies from University & Self-Learning
- Proxmox virtualization
- Docker
- Ansible
- Git
- PfSense over virtual machine and securing personal home network
- Emulated IDS/IPS Snort and writing basic Snort rules using virtual machine
- Configuring Zabbix and Grafana monitoring
- Penetration testing experience from CTF's and online learning portals:
- Metasploit
- Burp Suite
- Nmap
- SQLMap
- mimikatz and password crackers (dirbuster, JohnTheRipper, Hydra)
- Other red-team tools used in Kali distribution
- Digital Forensic Experience:
- Data acquisition standard procedures including bit-by-bit logical and physical drive imaging
- Digital evidence analysis using Autopsy and FTK imager
- Data carving techniques to extract deleted or damaged files
- Understanding of data-hiding techniques (altered file headers, steganography, bit-shifting)
- Volatility (vol.py) memory analysis
- Capstone project: Building enterprise level backup and recovery system using AWS infrastructure
- Programming languages: Java, Ruby, Python
- Web Development: PHP, CSS, JavaScript, WordPress/Elementor
Completed 221 labs in online learning platform Immersive Labs, top ranked in my Education organization at time of graduation.
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